From billing questions to document submissions, our team is here whenever you need us, no hold music, no runaround.
We help you request or reprint your member ID card.
If the Marketplace needs verification documents, we handle the upload.
We review and update your plan every year to make sure you're still on the best option.
Late payment? Wrong amount? We contact the carrier for you.
Got married, had a baby, or changed jobs? We update your coverage.
We explain your tax form and what to do with it.
Every month, our team reviews accounts to see which members have been asked to submit supporting documents to the Marketplace. If your documents are missing or rejected, you risk losing your tax credits or your plan entirely.
We proactively contact every affected member by phone, text, and email, and we handle the document submission on your behalf.
✓ Proof of income (pay stubs, W-2, tax return)
✓ Citizenship or immigration documents
✓ Social Security Number verification
✓ Proof you don't have other coverage
When you enrolled with Skynet Brokers, you didn't just get a plan, you got a team. We're here 365 days a year for questions big and small.
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